Contact Us

We’re Here To Support Your AUREVION™ Experience

At AUREVION™, we value every customer interaction and are committed to providing reliable assistance before and after your purchase.

Whether you have questions about our products, need help with an order, require delivery information, or simply want to learn more about our collections, our support team is ready to assist you.

Get In Touch With Our Team

Our customer support team is available to help with:

Product information and recommendations
Order status inquiries
Shipping and delivery questions
Return and refund assistance
Payment-related questions
General website support

Customer Support Information

Brand Name: AUREVION™

Legal Company Name: Zhengzhou Maisige Network Technology Co., Ltd.

Owner: Cheng Xi

Website: ceukd.com

Email Support

Customer Support Email:
service@ceukd.com

Phone Support

Customer Service Phone:
+86 18214471810

Business Address

Zhengzhou Maisige Network Technology Co., Ltd.

Room 502, Unit 2, Building 13, Zhengdong New World Phase I, East of Hengtong Road, South of Xiaochenzhuang Village, Baisha Town, Zhengdong New District, Zhengzhou, Henan Province, China

Customer Service Hours

Our support team aims to respond to customer inquiries as efficiently as possible.

Monday – Friday:
9:00 AM – 6:00 PM

Saturday – Sunday:
Closed

How To Receive Faster Assistance

To help us provide a quicker response, please include the following information when contacting us:

Order number
Full name used during checkout
Product name or item details
Description of your question or concern
Relevant images if reporting an issue

Our Customer Care Promise

At AUREVION™, we believe customer service is an important part of the shopping experience.

We are committed to providing:

✔ Clear and helpful communication
✔ Professional order assistance
✔ Transparent solutions for customer concerns
✔ Reliable support throughout your shopping journey